Privacy Policy
This privacy policy explains how Zurich Career Partners AG collects, uses, and protects personal information when you use our online platform and related services. These services include interview coaching, mock interview sessions (behavioral, technical, case), resume and cover letter review, career path consulting, presentation skills training, networking strategies, salary negotiation coaching, and assessment center preparation. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws.
Information We Collect
We collect personal information that you provide directly to us when you use our service. This may include:
- Contact information such as your name, email address, and phone number.
- Professional information such as your educational background, employment history, resume, cover letter, career goals, and other information relevant to the career services you seek.
- Information you provide during coaching sessions or consultations.
- Payment information (processed securely by third-party payment processors, we do not store full payment card details).
We may also automatically collect certain information about your device and how you interact with our site, such as your IP address, browser type, operating system, referring URLs, and browsing patterns. This information helps us understand how our service is used and improve its functionality.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver the career development services you request, including scheduling sessions, reviewing documents, and conducting consultations.
- To communicate with you about your account, services, and inquiries.
- To process transactions and manage billing.
- To personalize your experience on our site.
- To improve our services and develop new offerings.
- To analyze usage trends and monitor the effectiveness of our online platform.
- To maintain the security and integrity of our service.
- To comply with legal obligations and protect our rights.
Legal Basis for Processing (under GDPR and relevant laws)
We process your personal information based on the following legal grounds:
- Performance of a Contract: Processing is necessary to provide the services you have requested or to take steps at your request before entering into a contract (e.g., providing a quote for services).
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your interests or fundamental rights and freedoms. This includes improving our services, managing our business, and ensuring the security of our platform.
- Consent: In some cases, we may rely on your consent to process certain types of personal information. Where we rely on consent, you have the right to withdraw it at any time.
- Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Third-party service providers who perform services on our behalf, such as website hosting, data storage, payment processing, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
- Professional advisors, such as lawyers, accountants, or auditors, where necessary for the conduct of our business.
- Law enforcement, government authorities, or other third parties if required by law or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, provided the acquiring entity agrees to protect your privacy in a manner consistent with this policy.
Data Retention
We retain your personal information for as long as necessary to provide the services you have requested, fulfill the purposes outlined in this policy, and comply with our legal and regulatory obligations. Once your information is no longer required, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we delete your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including processing based on legitimate interests or for direct marketing.
- Rights related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless certain exceptions apply.
To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We may require you to verify your identity before responding to your request.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Similar Technologies
Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and for other operational purposes. You can manage your cookie preferences through your browser settings.
International Data Transfers
Your personal information may be stored and processed in countries outside of Switzerland or the European Economic Area (EEA). When transferring data across borders, we take steps to ensure that your information receives an adequate level of protection, such as relying on legally approved mechanisms like Standard Contractual Clauses or transferring to countries with adequacy decisions.
Children's Privacy
Our service is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us in writing at:
Zurich Career Partners AG
25 Löwenstrasse,
3rd Floor,
Zurich, Canton of Zurich, 8001
Switzerland